Lost access to my subscription / paid features are locked

No worries! If your Happy Baby Plus subscription is suddenly unavailable or paid features are locked, you can easily restore it.

How to restore your subscription:

1️⃣ Check your login credentials

• Make sure you're logged in with the same email address you used to purchase the subscription.
• If you accidentally signed in with a different email or social media account, log out and log back in using the correct email.
• You can find the email currently linked to your account in the app under Profile → Settings → App Information.

2️⃣ Manually restore your subscription

• Go to the subscription page (paywall) in the app.
• Scroll all the way down.
• Tap on “Restore Subscription”.

This should reactivate your subscription instantly!

If your subscription is still not active after this, please send us a screenshot of your purchase confirmation from the App Store / Google Play Store along with the email address you use in the app. We’ll be happy to assist you!